Introduction

Chandler Macleod was engaged to provide 400 contractors per annum across trades and labour, business support, professional and shared services and ICT.

Our Solutions

  • National supply arrangement across seven sites, including regional electricity generation 

  • Master Sourcing Provider with Enterprise wide remit, incorporating all contingent (casual, temp and contractor) role types

  • Solution underpinned by Fieldglass VMS 

  • Creation and implementation of Standard Operating Procedures 

  • On-site lead, forming part of the integration and migration project team approx. 400 contractors onto Fieldglass 

  • Vendor Management of 15 down-stream vendors (with future rationalisation), across blue and white collar, metro and regional

  • Managing third party adherence to all commercial terms, performance SLA and delivering to KPIs 

  • Mobilised on-site resources (5 FTE) to deliver MSP solution 

  • Embedded into broader people and recruitment team

recruitment case study 2 chandler macleod

Key Outcomes

  • Generated substantial direct and indirect savings through continuous improvement, technology deployment & enhancement and stringent vendor governance 

  • Implemented value adding initiatives enhancing safety performance and increasing workforce diversity 

  • Achieved all operational KPIs in terms of time-to-fill metrics, quality and cost 

  • Awarded 3 contract extensions with Customer and Employee Satisfaction ratings >85% and Net Promoter Scores exceeding +30

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