Case Studies
Case Study 2.
A major renewable energy company was looking to engage a provider to supply contract and casual recruitment and to enhance contractor management (onboarding, performance management, safety, retention, payroll, etc.)
Introduction
Chandler Macleod was engaged to provide 400 contractors per annum across trades and labour, business support, professional and shared services and ICT.
Our Solutions
National supply arrangement across seven sites, including regional electricity generation
Master Sourcing Provider with Enterprise wide remit, incorporating all contingent (casual, temp and contractor) role types
Solution underpinned by Fieldglass VMS
Creation and implementation of Standard Operating Procedures
On-site lead, forming part of the integration and migration project team approx. 400 contractors onto Fieldglass
Vendor Management of 15 down-stream vendors (with future rationalisation), across blue and white collar, metro and regional
Managing third party adherence to all commercial terms, performance SLA and delivering to KPIs
Mobilised on-site resources (5 FTE) to deliver MSP solution
Embedded into broader people and recruitment team
Key Outcomes
Generated substantial direct and indirect savings through continuous improvement, technology deployment & enhancement and stringent vendor governance
Implemented value adding initiatives enhancing safety performance and increasing workforce diversity
Achieved all operational KPIs in terms of time-to-fill metrics, quality and cost
Awarded 3 contract extensions with Customer and Employee Satisfaction ratings >85% and Net Promoter Scores exceeding +30