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Contractor Management Outsourcing

End-to-end contractor management services designed to reduce risk, improve compliance, and simplify workforce oversight at scale.

Talk to a contractor management specialist ❯

Chandler Macleod helps organisations manage contingent and contractor workforces across Australia. Our contractor management outsourcing (CMO) model provides the governance, systems, and specialist expertise required to manage contractors consistently and compliantly once they are engaged.

Who this Service is Designed For?

Our contractor management outsourcing services are designed for organisations that:

  • Engage large or complex contractor workforces across white-collar, IT or blue-collar roles, including regional and remote locations 
  • Require rapid onboarding or mobilisation of contractors at scale 
  • Operate across multiple states or regulatory jurisdictions 
  • Work with multiple labour hire or recruitment suppliers 
  • Need strong industrial relations, WHS and compliance oversight, with clear visibility of contractor cost and tenure.


This service is best suited to enterprise environments where contractor management is business-critical and risk exposure must be actively managed. 

What is Contractor Management Outsourcing? 

Contractor management outsourcing involves partnering with a specialist provider to manage the ongoing administration, compliance, safety and governance of contractor workforces. 


Chandler Macleod acts as a central point of accountability for contractors once they are engaged, managing: 

Onboarding, induction and right-to-work verification 

Payroll coordination and contractor administration 

Contractor and hiring manager support 

IR alignment and policy compliance 

This service is delivered through Chandler Macleod’s Contractor Management Office delivery model, providing a structured and scalable approach to workforce governance.

Ready to simplify contractor management? Talk to us.

Managing Contractor Complexity

Managing contractors at scale involves far more than processing timesheets. Enterprise environments carry operational, financial and reputational risk if contractor management is not governed effectively. 



Key areas of complexity include:

Governance & Compliance

Legislative obligations, employment checks, modern slavery requirements, sham contracting risk and conflicts of interest.

Industrial Relations & Risk

Award and EBA interpretation, IR and ER matters, Fair Work obligations, grievances and dispute resolution.

Workforce Operations

Onboarding and induction compliance, contract extensions and tenure management, market rate consistency, supplier performance.

Safety, Training & Assurance

Work health and safety compliance, injury management, mandatory training and audit readiness.

Experience & Retention

Contractor experience, manager support, feedback mechanisms and retention strategies.

Chandler Macleod’s contractor management outsourcing model brings these elements together through a single, integrated framework.

Our Contractor Management Delivery Model 

Our delivery model combines dedicated client-facing teams with national specialist support to ensure every aspect of contractor management is covered.

Each client is supported by a dedicated contractor management team responsible for day-to-day delivery, governance, and oversight. This includes: 

  • A dedicated client manager
  • Program and operational leadership
  • Contractor management administration specialists 
  • Local support teams across major Australian capitals 

This team acts as an extension of your HR, Safety and procurement functions. 

We provide structured implementation support to ensure contractor management processes, systems and policies are aligned from day one. 


Our client teams are supported by specialist capabilities across Chandler Macleod, including: 

  • Professional, IT and blue-collar contractor specialists 
  • Industrial and employee relations 
  • Legal and commercial advisory 
  • Risk, health and safety 
  • Contractor care and shared services 
  • Reporting, insights and digital enablement 

This layered model ensures depth, continuity and resilience. 

We deliver comprehensive workforce screening and compliance processes tailored to industry, role type and regulatory requirements. 


Our approach includes right-to-work verification, role-based and industry-specific checks, ongoing compliance monitoring and audit-ready reporting, ensuring contractors remain compliant, qualified and safe throughout their engagement.

Industrial and employee relations capability is a critical differentiator in enterprise contractor management. 


Chandler Macleod provides specialist IR and ER expertise across award and EBA interpretation, industrial instruments, performance and conduct matters, dispute resolution and manager guidance. Our approach is proactive, defensible and aligned to current legislative requirements.

Description Title

Our contractor management services integrate with existing client systems where required and provide clear workforce reporting and insights. 


Clients gain visibility of contractor headcount, tenure, cost and compliance status, supporting informed decision-making and transparent governance.

Ready to simplify contractor management? Talk to us.

Proven Scale & Operational Reliability 

Chandler Macleod manages contractor workforces at scale across Australia and New Zealand, including:

Tens of thousands of workers paid regularly

Millions of transactions managed each year

Industry leading payroll accuracy across FYs 

Our scale underpins reliability, resilience and continuous improvement.

Supporting a Positive Contractor Experience 

A well-managed contractor experience supports retention, compliance and workforce continuity. Our approach focuses on clear onboarding, timely payroll, accessible support teams, consistent communication and transparent processes aligned to compliance requirements.

Who We Are

Building workforces that help people and organisations thrive.

For over 65 years, Chandler Macleod has helped clients and candidates navigate change, growth and opportunity.

Talk to us About Contractor Management 

Speak with our team to explore how Chandler Macleod’s contractor management outsourcing services can reduce risk, improve compliance and simplify workforce management across your organisation.


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