RPO (Recruitment Process Outsourcing) focuses on permanent hiring: the RPO provider designs and manages your end-to-end process for finding and hiring full-time employees. MSP (Managed Service Provider) focuses on your contingent workforce, managing labour hire suppliers, contractor compliance, and timesheet administration. If your challenge involves both permanent and contingent hiring, Chandler Macleod offers hybrid RPO and MSP models, or a Total Talent approach that integrates both.

A traditional recruitment agency fills individual roles on a transactional basis, typically charging a fee per placement. An RPO provider embeds within your organisation, takes ownership of the full hiring function or a defined segment of it, applies technology and data analytics, and is accountable for ongoing outcomes such as time to fill, cost per hire, and quality of hire. The relationship is a partnership, not a transaction.

RPO pricing varies by scope and model. Project RPO is typically priced as a fixed-fee arrangement for a defined timeframe. Enterprise or full-cycle RPO is usually priced as a management fee plus cost-per-hire, reducing unit costs as volume scales. Recruiter on Demand arrangements are priced per recruiter per month. Chandler Macleod provides tailored commercial models aligned to your specific hiring volume and requirements.

Yes. Many RPO engagements involve Chandler Macleod operating as an extension of an existing internal TA function rather than replacing it. We can take ownership of specific segments, such as volume hiring, hard-to-fill roles, or a particular business unit, while your internal team retains responsibility for strategic or executive hiring.

Yes. Chandler Macleod's delivery teams are experienced across all major Applicant Tracking Systems, CRM platforms, and HRIS tools. We provide setup, configuration, and optimisation support and can work within your existing technology environment without requiring you to change platforms.