Recruitment Process Outsourcing (RPO)

All projects involved Chandler Macleod configuring and receiving applications through the Department’s eRecruit applicant tracking system. Chandler Macleod administered end to end processes typically creating marketing collateral including job specific microsites, facilitating online assessments, telephone or video interviews, as well as panel interviews or assessment centres. Each project was typically fulfilled within a 12 to 16-week timeframe from project planning to offers. Recent projects have included separate diversity jobs to improve the recruitment and retention of Aboriginal and/or Torres Strait Islander candidates as well as refugee/humanitarian recruitment to open doors for candidates with adverse backgrounds.

As part of our long-term recruiting service provision, business and role requirements have varied along with key stakeholders involved from within the Department. Through a vast array of recruitment exercises, dedicated Chandler Macleod project managers and personnel have effectively consulted, embedded and executed best-practice recruitment and assessment solutions, identifying BestFit™ employees for the Department.