Australian Government People Panel Supplier
Chandler Macleod has supported Australian Government recruitment since People Panel's inception, delivering assessment, selection and recruitment solutions across every phase of the panel arrangement.
68,000+
Applications processed in the last 12 months
150,000+
Individual assessments facilitated annually
300+
Assessment centre and interview days annually
Since 1959
Supporting Australian Government recruitment
Chandler Macleod is an approved supplier across all phases of the Australian Government's People Panel arrangement, including Phase 1 (Recruitment and Search Services), Phase 2 (Labour Hire) and Phase 3 (Professional Contractor Services), as well as the ANAO Professional Services panel. With deep expertise in APS recruitment principles, merit-based selection and workforce compliance, we partner with federal agencies to deliver the right people, through the right process, at the right time.
PEOPLE PANEL PHASE 1
Recruitment and Search Services
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Chandler Macleod has delivered Recruitment and Search Services under People Panel 1 since the panel's inception, supporting federal agencies with graduate, volume, permanent and specialist recruitment, as well as scribing and independent panel support.
Graduate and Volume Recruitment
Our Graduate and Project Recruitment team delivers end-to-end recruitment, assessment and selection solutions for graduate, entry-level, volume and project-based hiring programs across the Australian Public Service.
Services include:
- Applicant tracking system (ATS) configuration and administration, including Acendre, PageUp, SuccessFactors, Taleo and JobAdder
- Application management and eligibility screening
- Online skills, cognitive, behavioural and psychometric assessment design and delivery
- One-way video, telephone and virtual interviews
- Assessment centre design, facilitation and assessor training
- Success profiling and competency framework development
- Reference checking and suitability assessments
- Merit pool management and talent community management
- Candidate care, scheduling, communications and onboarding support
- Diversity, Indigenous, disability and affirmative measures recruitment programs
Our Technology Advantage
Chandler Macleod maintains its own Acendre eRecruit system instance, available to agencies without a fit-for-purpose ATS for volume recruitment. The eRecruit portal can be branded to your agency for a seamless candidate experience. Acendre is hosted on Amazon Web Services (AWS) in Sydney and delivers IRAP-compliant infrastructure, adhering to the ISO-27001 information security standard and the Information Privacy Principles under the Privacy Act 1998.
Scale of Delivery
68,000+
applications processed for Federal Government clients in the last 12 months
150,000+
individual assessments facilitated
300+
assessment centre and interview days delivered
16,000+
candidates placed into merit pools
Key Agency Partnerships
Services Australia
200,000+ applications, 350,000+ online assessments and 50,000+ interview invitations managed across 300+ recruitment processes since 2020. Chandler Macleod has supported 9 of the last 12 Graduate Program intakes.
Australian Taxation Office
A partnership dating to 2007, including 7 of the last 11 graduate intakes, 55,000+ applications, 65,000+ assessments, 10,000+ interviews and 14,000+ assessment centre participants.
Additional graduate recruitment partnerships include the Department of Defence, Australian Federal Police, Treasury, DCCEEW and ASIC, spanning All of Government streams including STEM, Intelligence, Accounting and Financial Management, Economics and HR.
Permanent Recruitment and Scribing Services
For agencies seeking support with individual stages of their recruitment process or a fully managed end-to-end solution, Chandler Macleod offers flexible, unbundled recruitment services across the full lifecycle. Our delivery model combines specialist expertise, disciplined governance and responsive service to help panels complete merit-based processes efficiently and with minimal rework.
Flexible Recruitment Support
01
Online recruitment system administration
Downloading applicant packages, uploading shortlist and interview outcomes, processing withdrawals and maintaining accurate candidate records in eRecruit.
02
Job advertisement and assessment development
Briefing panel chairs, drafting advertisements and selection criteria, and preparing interview questions and assessment points for panel approval.
03
Shortlisting
Assessing applications, preparing recommendations and producing shortlist reports for panel approval.
04
Scheduling
Arranging interviews within 48 hours of shortlist finalisation, establishing Microsoft Teams meetings, issuing confirmations and supporting reasonable adjustments under the RecruitAbility scheme.
05
Reporting, referee checks and candidate liaison
Preparing draft and final selection reports, completing referee checks and managing candidate outcome communications.
Specialist Scribing Services
Our scribes are consistently identified by APS clients as one of the most valuable elements of our service. We maintain a national pool of approximately 100 experienced scribes, with Senior Scribes typically bringing at least five years of full-time public-sector scribing experience, and many with 10 to 30 years of APS or broader government experience.
- Deep APS experience: strong working knowledge of merit-based selection, APSC Recruitment Guidelines and the Integrated Leadership System
- Security-cleared capability: scribes holding Baseline, NV1 or NV2 clearances available where required
- Quality-assured outputs: new scribes' work is subject to a formal quality-assurance process and all outputs are reviewed against required structures, style guides and quality standards before delivery
- Clear separation of responsibilities: our administration team manages eRecruit activities, enabling scribes to focus on interviews, assessment records and report writing
In 2024, our team delivered 48,314 hours of scribing services. In 2025, 34,874 hours. Major clients include the Department of Defence, Department of Veterans' Affairs, DCCEEW, Aged Care Quality and Safety Commission, Australian War Memorial, Department of Finance and Department of Home Affairs.
What Our Clients Say
Permanent Recruitment
Chandler Macleod delivers permanent recruitment for ongoing and non-ongoing APS, Executive Level and Senior Executive Service roles, as well as selected statutory appointments. Our specialist permanent recruitment team focuses exclusively on permanent hiring, recognising that permanent and temporary recruitment require different processes, candidate markets and engagement strategies.
For advertised, hard-to-fill ongoing roles, we provide targeted sourcing to strengthen candidate pools and reduce avoidable time and cost. With local recruitment specialists in every Australian state and territory, we give agencies access to a broad national talent market while retaining informed local support.
Need support with recruitment?
PEOPLE PANEL PHASE 2
Labour Hire Services
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Chandler Macleod supports Commonwealth agencies with the sourcing, engagement, onboarding and management of contingent workers across a broad range of occupational streams and classification levels.
Services include:
- End-to-end recruitment across professional, technical, corporate, project and specialist disciplines
- Access to national candidate databases, proactive talent pipelining and targeted attraction strategies
- Efficient onboarding supported by compliance management, security clearance processing and employment screening
- Workforce management and reporting, including account management, performance reporting and service-level monitoring
- Diversity and inclusion initiatives to help agencies meet workforce diversity objectives
- Technology-enabled delivery with real-time visibility of recruitment activity, candidate progress and workforce insights
Our national footprint and established government capability enable us to respond quickly to workforce requirements while maintaining compliance, quality and value for money.
THE CHANDLER MACLEOD DIFFERENCE
Our BestFit™ methodology, grounded in behavioural science, aligns candidates to roles, culture and risk profile. Combined with embedded IR/ER and compliance expertise, advanced workforce technology and an award-winning safety framework, we help agencies build workforces that perform, stay and comply.
PEOPLE PANEL PHASE 3
Professional Contractor Services
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Chandler Macleod provides professional contractor services to Australian Government agencies under People Panel Phase 3 across four service categories.
General Finance Services
Qualified finance professionals supporting government financial operations, planning and decision-making, covering financial management, accounting, budgeting and forecasting, financial analysis, reporting, governance and finance business partnering.
Data Analytics and Management
Data and analytics professionals supporting agencies to manage, analyse and interpret information, including data analytics, data governance, business intelligence, reporting, data visualisation and performance analysis.
Human Resources
As a specialist workforce solutions provider, Chandler Macleod has extensive capability across the HR lifecycle, covering HR advisory, workforce planning, employee relations, organisational development, recruitment, learning and capability, change management and broader people and culture functions.
Communications
Communications professionals supporting effective stakeholder engagement, across strategic and corporate communications, internal communications, digital communications, media, content development, campaigns and change communications.
Our Delivery Capability
Our dedicated Federal Government team understands the APS operating environment and works with agencies to identify professionals with the right combination of technical expertise, government experience, stakeholder capability, security requirements and availability.
We support the complete contractor lifecycle, from requirement definition and targeted sourcing through to candidate assessment, onboarding, payroll, compliance, contractor management and offboarding.
Why Chandler Macleod for PP3
- Extensive experience supplying professional contractors to Federal Government agencies
- National talent pools with access to passive and active candidates
- Dedicated account management and contractor care teams
- Strong governance, compliance and onboarding processes
- Access to security-cleared and government-experienced professionals
- Proven ability to deliver high-volume and specialist workforce requirements
- Flexible engagement models tailored to agency needs
Need support with recruitment?
Why Chandler Macleod for Government Recruitment
Our Delivery Capability
01
Extensive Government Recruitment Expertise
The Australian public sector is Chandler Macleod's largest market segment. With over 65 years of experience supporting federal, state and territory government recruitment, our team has deep working knowledge of APS recruitment principles, the APSC guidelines, merit-based selection, legislative compliance and agency-specific requirements. We have been a panel-approved supplier since People Panel's inception.
02
Organisational Psychology Capability
A core differentiator is our embedded team of organisational psychologists and assessment specialists. Our recruitment methodologies are grounded in CM's proprietary BestFit™ methodology and contemporary evidence-based assessment practice. The team includes registered psychologists and endorsed organisational psychologists with expertise in psychometrics, assessment design, validation and success profiling, ensuring selection decisions are defensible, fair and fit for purpose.
03
Proven Scale and Operational Capability
We have repeatedly delivered large-scale national campaigns involving tens of thousands of candidates across multiple jurisdictions simultaneously, while maintaining consistency, fairness and candidate care. Concurrent virtual assessment centres, high-volume interviewing programs and multi-agency processes are a regular part of our delivery model.
04
Technology and Process Expertise
Our team are recognised long-term super-users of Acendre eRecruit with extensive experience across government and commercial ATS platforms. This enables efficient workflow design, real-time reporting, proactive candidate engagement and auditable, defensible recruitment outcomes.
05
Quality Assurance and Compliance
Chandler Macleod is ISO 9001 and ISO 45001 certified and maintains RCSA membership. All recruitment services are delivered in alignment with APS requirements, best-practice selection methodologies and continuous process improvement frameworks.
Client Outcomes
Recruitment Process Outsourcing (RPO)
Driving Graduate and Volume Hiring for APS
Driving Bulk Recruitment Success for Government
Government Agency: Community Support Practitioners
Government Department
Services Australia
End-to-End Graduate Hiring for AFP
Supporting NIAA’s Graduate Talent Pipeline
Department of Defence Graduate & Entry Levels Program Recruitment
Services Australia: Cross Project
View more
Talk to Our Government Recruitment Team
Whether you need support with a graduate intake, a volume recruitment campaign, scribing services, a specialist contractor or a complex multi-stage selection process, our team is ready to help.
Mario Deniese
National General Manager
Federal Government
Clinton Bolst
General Manager
Graduate and Project Recruitment
Karl Smart
National GM
Corporate & Professional Services