We are seeking an experienced Estimator / Customer Sales Support professional to join a busy team within the aluminium windows and doors industry. This is a varied role combining customer service, technical estimating and sales support. You will play an important part in managing customer enquiries, preparing accurate quotations and supporting the sales process across residential and commercial window and door projects.
Duties
Working closely with customers, sales representatives and operational teams, your responsibilities will include:
- Selecting appropriate products based on customer requirements, technical specifications and relevant industry standards.
- Reading building plans and completing quantity take-offs for estimating purposes.
- Preparing accurate and timely quotations, orders, tenders and variations.
- Using V6 software to prepare estimates and process orders.
- Maintaining sales opportunities and updates through Monday.com.
- Following up on quotes, tenders and sales opportunities to help secure business.
- Managing customer enquiries via phone, email and face-to-face interactions.
- Assisting customers with product enquiries, order clarifications and technical questions.
- Liaising with sales and fabrication teams to ensure a smooth customer experience.
- Building strong working relationships across sales and operations.
Skills & Experience
We are looking for someone who is proactive, organised and customer-focused, with the ability to balance technical estimating responsibilities with customer service and sales support.
Ideally, you will have:
- Previous estimating experience within the building or construction industry.
- The ability to read and interpret construction plans and specifications.
- Knowledge of the National Construction Code and relevant Australian Standards relating to windows and doors.
- Experience preparing quotations, tenders and variations.
- Experience using V6 software (highly regarded).
- Strong technical aptitude and attention to detail.
- Excellent communication and customer service skills, with confidence dealing with customers and internal stakeholders.
- Strong organisational skills and the ability to manage competing priorities.
- Confidence using Microsoft Office, particularly Excel, Word and Outlook.
How to apply
Sound interesting? We would love to hear from you! Click APPLY NOW to upload a copy of your current resume , or call Jo Ellerman on 02 6691 9106 for a confidential discussion.
