Administration and Customer Service Officer

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Location
Ballina, New South Wales
Category
Administration & Office Support
Salary
$44 - $44 Hourly
Posted
08-Oct-2026
Work type
Part Time
Contact
Sienna Buch
Reference
192794
About the role
We are seeking an Administration and Customer Service Officer to support a Development Services team, providing high-level admin and customer service assistance across development assessment and building certification functions. This role is all about strong communication, accurate admin support, and delivering a great customer experience.
 
 
Duties
  • Provide high-level administration support in a busy office environment
  • Deliver professional customer service to internal stakeholders and members of the public
  • Support the Development Services team to meet section goals and service standards
  • Accurate data entry, document handling, and records management
  • Use Microsoft Office and other corporate systems to manage day-to-day tasks
 
 
Skills and Experience
  • Certificate III in Business Administration (or equivalent) and/or demonstrated relevant admin/customer service experience
  • Proven admin support experience in a fast-paced environment
  • Strong interpersonal skills and a genuine customer-service approach
  • Well-developed written and verbal communication skills
  • Confident computer skills (Microsoft Office) and efficient typing speed
  • High attention to detail and strong data entry accuracy
 
Benefits
  • Part-time flexibility (hours to be agreed with the preferred candidate)
  • Stable temp assignment (up to 8 months) with consistent weekday hours
  • Great team environment in a public-facing role
 
How to apply
Sound interesting? We would love to hear from you! Click APPLY NOW to upload a copy of your current resume & cover letter, or call Sienna on 02 6691 9104 for a confidential discussion.


Apply now

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