Onsite Account Manager

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Location
Kemps Creek, New South Wales
Category
Manufacturing Transport & Logistics
Salary
$120,000 - $120,000 Yearly
Posted
29-Sep-2026
Work type
Permanent
Contact
Jo Ellerman
Reference
191621
About the role
We’re looking for a senior on-site leader to manage a large casual workforce at a flagship fulfilment / distribution operation in Kemps Creek. This is a high-impact operational leadership position where you’ll bring calm structure to a fast-moving environment, use data to make confident decisions, and lead from the front.
 
This role is on-site Monday–Friday, typically 8:00am–4:00pm or 9:00am–5:00pm, with occasional after-hours availability for escalations (not frequent, but can happen due to 22/7 operations). Start ASAP (job start date was 21 Sep 2026).
 
 
Duties
  • Lead and develop a team of approximately 12 direct reports within an established on-site operation
  • Oversee day-to-day workforce performance across high-volume warehousing functions (pick/pack, forklift, general warehouse operations)
  • Support workforce planning, rostering and coordination to meet operational requirements
  • Partner with key stakeholders to ensure workforce capability, engagement and productivity outcomes are met
  • Use data and reporting to identify trends, drive decisions, and support continuous improvement
  • Manage escalations professionally and maintain stability under pressure in a dynamic environment
 
Skills and experience
  • Strong experience leading teams in warehousing, logistics, distribution, manufacturing or high-volume operations
  • Proven ability to use data to drive decisions (comfortable with KPIs, reporting, performance trends)
  • Confident communicator with strong stakeholder management and customer/service mindset
  • Calm, leadership style with high emotional intelligence and people focus
  • Decisive and outcomes-driven; able to operate effectively in imperfect / changing environments
 
Desirable:
  • Exposure to 24/7 operations and large casual workforces
  • Experience in continuous improvement / operational uplift environments
 
Benefits
  • Permanent role with a well-established on-site team
  • Senior leadership opportunity in a large-scale, fast-paced operation
  • Competitive package ($100k–$120k + super) 

How to apply

Sound interesting? We would love to hear from you! Click APPLY NOW to upload a copy of your current resume & cover letter, or call Jo or Mary on 02 6691 9100 for a confidential discussion.
Apply now

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