Assistant Practice Manager
Location: Brisbane
Duration: 12-Month Assignment with Potential Extension
About the Opportunity
The Agency is seeking an experienced and proactive Assistant Practice Manager to support the delivery of high-quality services within a busy and dynamic environment.
Reporting to the Practice Manager, this role is responsible for supporting day-to-day operations, coordinating administrative functions, leading support staff, and ensuring services are delivered efficiently and professionally. The successful candidate will play an important role in workforce coordination, stakeholder engagement, compliance activities, and continuous improvement initiatives.
Key Responsibilities
- Support the day-to-day operational and administrative functions of the business.
- Supervise and coordinate administration and reception teams.
- Provide coaching, guidance and performance support to team members.
- Assist with recruitment, onboarding, induction and workforce administration activities.
- Manage escalated client and operational enquiries.
- Support finance, procurement, travel, facilities and resource management activities.
- Monitor service standards and identify opportunities for process improvement.
- Conduct quality assurance and compliance activities to support operational excellence.
- Prepare reports, analyse data and provide operational insights to support decision-making.
- Build and maintain effective relationships with internal and external stakeholders.
To be successful in this role, you will demonstrate:
- Experience in practice management, office management, operations coordination, administration management or business support.
- Previous experience leading or supervising administrative staff.
- Strong organisational skills with the ability to manage competing priorities.
- Excellent communication and stakeholder engagement skills.
- A customer-focused approach and commitment to service excellence.
- Strong problem-solving skills and sound judgement.
- High attention to detail and ability to maintain accurate records.
- Experience using Microsoft Office applications and business systems.
- The ability to work independently while contributing positively to a team environment.
- Experience within government, healthcare, community services or human services environments.
- Exposure to recruitment, human resources, finance or compliance functions.
- Qualifications in Business Administration, Practice Management or a related discipline.
How to apply:
Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, disability and culturally and linguistics candidates are also encouraged to apply.
Please note the successful candidate for the role must hold Australian Citizenship.
