- Perth CBD – Central Park
- Competitive Hourly Rate
About the Role
Chandler Macleod are currently seeking an experienced and customer-focused Travel Officer to support the safe and efficient movement of personnel across regional operations.
This role is ideal for someone who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional customer service while managing complex travel logistics.
Key Responsibilities
- Coordinate travel bookings including flights, accommodation, and vehicle hire using company systems and tools
- Provide travel support and assistance to personnel via phone and email
- Deliver professional and service-focused communication with internal and external stakeholders
- Conduct auditing and reporting to identify processing errors, training opportunities, and process improvements
- Support the broader travel team with ticket management, queue monitoring, and request processing
- Resolve accommodation discrepancies and booking issues
- Assist with cross-team training and operational support
- Manage shared inboxes and travel requests efficiently
- Participate in a rotational emergency after-hours support roster
Skills & Experience
To be successful in this role, you will demonstrate:
- Strong commitment to customer service excellence
- Ability to work under pressure and meet strict deadlines
- Excellent problem-solving skills and attention to detail
- Strong multitasking and time management capabilities
- Ability to work collaboratively within a team or autonomously when required
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite including Word, Excel, and Outlook
What’s on Offer?
- 5:2 roster located in Perth CBD
- Flexible work-from-home arrangements
- Supportive and inclusive team culture
- Opportunity for permanent employment after 6 months
- Ongoing training and professional development
- Team-building events and recognition programs
- Annual development planning and performance reviews
- Career progression opportunities
- Networking opportunities with key stakeholders
- Wellbeing initiatives including Peer Support and EAP services
Apply Now
If you are an experienced Travel Officer looking to join a high-performing and supportive team within the mining sector, we would love to hear from you.
Apply now to be considered for an immediate start.
