The Role
Your leadership will be key to our success, helping the team meet performance and staffing management goals while enjoying a dynamic and supportive work environment. We are looking for someone with a strong operational background, a hands-on approach, and a proven track record of motivating teams to achieve excellence. Hours will be business hours but as the client site operates 24/7 remote support for the team may be required.
Your Responsibilities
- Inspire, mentor, and lead a team
- Serve as a key point of contact for client relationships, ensuring exceptional service delivery with a friendly touch
- Motivate the team to achieve KPIs in a positive, collaborative atmosphere.
- Demonstrate a safety-first mindset that prioritises well-being
- Leverage your operational expertise to streamline processes and enhance efficiency, making work enjoyable and effective
- Provide regular performance feedback and conduct reviews, identifying opportunities for growth and celebrating achievements
Our Requirements
- Proven experience in Operations and Team Leadership, with a successful track record of managing and inspiring teams
- Strong operational background and a hands-on approach
- Previous experience in a customer-facing environment is highly desirable
- Demonstrated commitment to safety, with the ability to instil a positive safety culture within the team
- Exceptional communication and interpersonal skills
- Results-oriented mindset with a passion for achieving and exceeding targets
The Benefits
- Competitive salary
- Opportunities for career progression in a supportive, vibrant culture that encourages growth and development.
- Reward and Recognition Platform, including access to discounts at a wide range of retailers and monthly GEM Awards.
- High-performance rewards program featuring an annual trip for all winners.
- Access to our Employee Assistance Program (EAP) for confidential counselling and well-being resources for you and your family.
- Financial savings through salary packaging and novated leasing.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
