About the Role
As an Administration Officer, you will play a key role in supporting operational teams through accurate administration, customer service, data management, invoicing, and general office support. The successful candidate will be proactive, detail-oriented, and able to manage competing priorities effectively.
Key Responsibilities
- Provide administrative support including data entry, document preparation, records management, and general office duties.
- Maintain and update databases and records with a high degree of accuracy and confidentiality.
- Respond to customer enquiries via phone, email, and in person, ensuring a high standard of customer service.
- Create and manage customer requests through internal systems.
- Process invoices, reconcile accounts, and raise purchase orders.
- Assist managers and team members with administrative projects and operational tasks as required.
- Prioritise workload effectively to meet deadlines and support business objectives.
To be successful in this role, you will have:
- Previous experience in an administration, clerical, or office support position.
- Strong data entry and document management skills.
- Proficiency in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
- Excellent organisational skills and attention to detail.
- Strong communication and interpersonal skills.
- Experience dealing with customer enquiries and stakeholder relationships.
- Ability to work both independently and as part of a collaborative team.
- Experience working within Local Government.
- Knowledge of records management and finance systems.
- Experience using systems such as TRIM, Pathway, Finance One, or similar platforms.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion
