A leading national FMCG and supply chain organisation is seeking an experienced National Pallet Controller to take ownership of pallet governance, reporting, compliance and continuous improvement across a complex national network.
This is an excellent opportunity for a pallet control specialist who can step into a highly visible role, work autonomously with minimal handover, and help shape the future of pallet management across the business. The role is initially offered on a contract basis due to extended leave coverage, with strong potential to convert to a permanent position for the right candidate.
The Opportunity
Reporting to the Head of Distribution, you will be responsible for driving pallet management governance across multiple sites nationally, ensuring robust controls, accurate reconciliations and improved visibility of pallet assets.
Beyond day-to-day pallet control, you will play a key role in developing and implementing long-term pallet management standards, policies and governance frameworks that support the business for years to come.
Key Responsibilities National Pallet Governance & Control
- Manage pallet control activities across a national network.
- Ensure compliance with pallet management procedures and controls.
- Develop and implement national pallet governance standards and policies.
- Drive accountability and consistency across multiple operational sites.
- Oversee CHEP, LOSCAM and other pallet account reconciliations.
- Investigate and resolve pallet variances, transfer disputes and discrepancies.
- Monitor aged balances, unresolved transfers and pallet losses.
- Ensure pallet transactions are recorded accurately and promptly.
- Produce weekly and monthly pallet performance reporting.
- Analyse pallet data to identify trends, risks and improvement opportunities.
- Deliver insights that support operational and financial decision-making.
- Monitor key pallet KPIs and compliance metrics.
- Partner with Warehousing, Transport, Manufacturing, Supply Chain and Finance teams nationally.
- Liaise with CHEP, LOSCAM, transport providers and external partners.
- Influence and support site teams to improve pallet management outcomes.
- Provide training, coaching and guidance on pallet control best practice.
- Identify process gaps and implement practical solutions.
- Improve data integrity, reporting accuracy and operational compliance.
- Lead initiatives that reduce pallet losses and optimise asset utilisation.
- Establish sustainable processes that support future business growth.
- Proven experience in pallet control, logistics, transport, warehousing or supply chain operations.
- Strong understanding of pallet reconciliations, account management and operational governance.
- Experience working with CHEP, LOSCAM or similar pallet pooling systems.
- Experience supporting multiple sites or national operations.
- Intermediate to advanced Excel skills with the ability to analyse high-volume transactional data.
- Strong stakeholder engagement, communication and problem-solving skills.
- The ability to work independently and quickly establish credibility across the business.
- Experience developing governance frameworks, policies or continuous improvement initiatives will be highly regarded.
- Opportunity to make an immediate impact within a national organisation.
- Hybrid working arrangement.
- High-profile role with exposure to senior stakeholders across the business.
- Opportunity to develop and embed long-term pallet management strategies and governance frameworks.
- Potential for the role to become permanent for the right candidate.
