Employment Type: Full-Time, 12-Month Contract
Hours: Monday to Friday, Standard Business Hours
Work Arrangement: 100% Onsite
About the Role
An opportunity exists for an experienced and organised Facilities Coordinator / Receptionist to support the day-to-day operations of a busy office and depot environment in Bendigo.
This role combines front-of-house reception responsibilities with workplace and facilities coordination, ensuring employees, visitors and contractors experience a safe, well-maintained and professional workplace. You will be the key contact for workplace-related requests, coordinate facilities services, and provide administrative support across a broad range of operational activities.
The successful candidate will be highly organised, proactive and comfortable managing multiple priorities while building strong relationships with internal and external stakeholders.
Key Responsibilities
- Act as the first point of contact for visitors, employees and contractors
- Provide professional front desk reception and customer service support
- Manage reception operations, enquiries and visitor sign-in processes
- Coordinate meeting room bookings, room setup requirements and facility readiness
- Manage incoming and outgoing mail, courier services and mailroom activities
- Arrange catering for meetings, training sessions and workplace events
- Order and maintain office supplies, stationery, furniture and kitchen consumables
- Build and maintain effective relationships with key site stakeholders
- Manage facilities-related requests including maintenance, cleaning, air conditioning, grounds maintenance, office equipment and workplace services
- Coordinate contractors and service providers for property maintenance and workplace projects
- Monitor contractor activities and communicate progress updates to stakeholders
- Liaise with building management and external providers to ensure services are delivered effectively
- Schedule and coordinate preventative maintenance activities and essential building maintenance requirements
- Assist with workplace compliance activities and maintain relevant records and documentation
- Raise, track and monitor facilities requests through workplace management systems
- Process invoices and support accounts administration activities, including SAP invoice processing
- Ensure workplace health, safety and property-related issues are escalated and addressed appropriately
- Support onboarding logistics, workplace inductions and office-wide initiatives
- Maintain reception, meeting rooms and common areas to a high standard
- Provide general administrative support as required
About You
- Previous experience in reception, facilities coordination, workplace services, office administration or a similar role
- Strong organisational skills with the ability to manage multiple priorities
- Excellent communication and stakeholder management skills
- Professional presentation and customer-focused approach
- Experience coordinating contractors, suppliers or service providers is highly regarded
- Strong attention to detail and problem-solving abilities
- Experience using SAP or similar systems would be advantageous
- Proficiency across Microsoft Office applications
- Ability to work independently and take initiative
- Flexible and proactive approach to work
What's on Offer
- Full-time, Monday to Friday role
- 12-month contract opportunity
- Bendigo-based office location
- Diverse and varied workload across reception, workplace and facilities coordination
- Collaborative and supportive team environment
- Opportunity to make a tangible impact on the day-to-day workplace experience
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
