Customer Service Officer

Back to job search
Location
Boronia, Victoria
Category
Call Centre & Customer Service
Salary
$36.27 - $36.27 Hourly
Posted
17-Jul-2026
Work type
Full Time
Contact
Leanne Porter
Reference
189388-1
We are currently seeking an experienced and customer-focused Administration & Customer Service Officer to join a large Federal Government organisation dedicated to supporting Australians living with disability. This is an exciting opportunity to work in a busy and rewarding environment where your administrative and customer service skills will make a real difference. This role is a full time temporary position until December 2026.

About the Role
This is a diverse and fast-paced position where you will provide high-quality administrative and customer support to ensure the smooth operation of the office.
Key responsibilities include:
  • Providing general administrative and office support
  • Managing diaries, calendars, and inboxes
  • Handling customer enquiries via telephone and email and face to face
  • Scheduling and coordinating appointments for clients
  • Maintaining accurate records and data entry
  • Generating reports and supporting documentation as required
  • Assisting with reception and customer service duties
  • Supporting team members to meet service standards and deadlines
  • Providing general executive and personal assistant support when required
About You To be successful in this role, you will demonstrate:
  • Previous experience in administration and customer service
  • Strong organisational and time management skills
  • Intermediate to advanced Microsoft Office skills, particularly Outlook
  • Excellent attention to detail and high levels of accuracy
  • Strong written and verbal communication skills
  • The ability to work effectively both independently and as part of a team
  • A proactive approach with a positive, can-do attitude
  • Professional interpersonal skills and the ability to build strong stakeholder relationships
Benefits
  • Immediate start available (pending clearances)
  • Full-time hours: Monday to Friday, 8:30am – 5:00pm
  • Temporary assignment
  • Convenient Boronia location
  • Competitive hourly rate of  $36.27 + Super
  • Opportunity to gain valuable experience within a Federal Government organisation
  • Supportive and collaborative team environment
Eligibility Requirements  Please note:  To be considered for this position, applicants must:
  • Be an  Australian Citizen
  • Successfully complete a  Federal Police Check
If you are a motivated administration professional who enjoys delivering exceptional customer service and thrives in a busy environment, we encourage you to apply today. At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
Apply now

Share this job

Interested in this job?
Save Job
Create as alert

Similar Jobs

SCHEMA MARKUP ( This text will only show on the editor. )