Chandler Macleod is seeking an experienced Community Compliance Officer (Band 5) to join a dynamic and community-focused local government team in Eurora
About the Role In this role, you will be appointed as an Authorised Officer and play a key part in delivering compliance across a range of services including animal management, local laws, parking enforcement, fire prevention, and community safety. You will engage directly with the public, investigate complaints, and help ensure a safe and compliant community.
Key Responsibilities
- Enforce relevant Acts, Regulations, and Local Laws, including issuing infringements and notices
- Investigate complaints and prepare evidence for legal proceedings and court attendance
- Deliver animal management services, including handling and caring for impounded animals and livestock
- Assist with the operation of the Council pound facility
- Support fire prevention inspections and compliance programs
- Promote voluntary compliance through positive engagement with the community
- Maintain accurate records, reports, and documentation
- Provide high-quality customer service to stakeholders and the public
- Assist with animal registrations, impound auctions, and responsible ownership initiatives
- Participate in occasional after-hours duties, as required
You are a proactive and professional compliance officer who thrives in a field-based role and enjoys working with the community.
Essential Requirements
- Experience in a regulatory or investigative environment
- Experience handling domestic animals and livestock
- Strong knowledge of investigative and problem-solving techniques
- Excellent communication, interpersonal, and organisational skills
- Ability to manage conflict and handle complaints diplomatically
- Demonstrated integrity, professionalism, and sound judgement
- Current Victorian Driver’s Licence
- Certificate IV in Government Investigations
- Certificate IV in Animal Regulation and Management
- Experience working within local government
- Understanding of relevant laws, regulations, and compliance processes
- Ability to interpret legislation and apply it in real-world scenarios
- Competency in report writing, evidence preparation, and documentation
- Strong time management and ability to work autonomously
- Sound computer skills across Microsoft Office and database systems
- Band 5 classification under the Victorian Local Authorities Award
- Competitive salary package + superannuation + income protection
- Standard working hours: Monday to Friday (8:15am – 5:00pm)
- A supportive, values-driven team environment
- Opportunity to make a meaningful impact in the community
