Collingwood, VIC
$44 per hour + super
Contract through to 4 September 2026
We are seeking an experienced Claims & Risk Officer to join a Local Government organisation on a short-term contract.
This role sits within the Risk Team and plays a key role in managing insurance and claims functions across the organisation.
Key Responsibilities
- Manage insurance and claims matters, liaising with community members, third-party providers, and internal stakeholders
- End-to-end management of community claims and enquiries using internal systems
- Monitor claim progress, including the handling of complex cases
- Respond to internal insurance and claims-related queries
- Contribute to and develop internal reporting
- Provide support across ad hoc risk and claims activities as required
- Demonstrated experience in insurance and claims management(essential)
- Experience managing an insurance portfolio, including coordinating claims and reporting
- Strong knowledge of relevant legislation and regulatory frameworks
- Highly developed administrative, organisational, and operational skills
- Experience working with databases and electronic document management systems
- Local Government experience will be highly regarded
Please note: only shortlisted candidates will be contacted.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
