6 month contract | On‑site | 33 hrs/week (Mon-Wed & Fri)
Are you an organised, proactive administrator who enjoys problem‑solving and supporting operational teams? A local council is seeking a Business Support Officer to provide high‑level administrative, customer service and data management support to their Waste Management team.
About the role
In this position, you will play a key part in ensuring the smooth delivery of waste management services. You’ll support the team with administration, reporting, customer enquiries, contract support and continuous improvement initiatives. You’ll also help maintain and enhance systems and processes, ensuring data accuracy and strong service outcomes. Duties such as:
- Administrative support - Provide day‑to‑day support to the Waste Management team, including documentation, coordination and general administration
- Customer service - Respond to customer enquiries and accurately record service requests in internal systems
- Data & reporting - Maintain data across multiple systems, prepare reports and support performance reporting
- Stakeholder engagement - Build strong relationships with internal teams, contractors, community groups and external partners
You’ll be someone who brings initiative, attention to detail and a collaborative mindset. You will have:
- Qualifications in administration or customer service, or relevant experience in waste management or a similar field
- Strong problem‑solving skills and the ability to resolve operational issues
- High proficiency in Microsoft Office and experience with database systems (CRM, TRIM or similar)
- Excellent written and verbal communication skills
- A current Victorian driver’s licence and Working with Children Check
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
