Ticketing & Front of House Officer

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Location
Coffs Harbour, New South Wales
Category
Hospitality & Tourism
Salary
Posted
31-Mar-2026
Work type
Full Time
Contact
NZSienna Buch
Reference
185475
About the Role
Are you passionate about theatre, dance, live performances, and creating exceptional customer experiences? We are seeking an enthusiastic Ticketing & Front of House Officer. In this hands-on role, you will support the day-to-day operations of the venue, including ticket sales, front-of-house service, kiosk and bar operations and general administration. This is a fantastic opportunity to work in a vibrant arts and community environment, helping deliver memorable experiences for theatre-goers and venue guests.
 
 
Key Responsibilities
  • Manage ticket sales and venue bookings
  • Provide exceptional front-of-house customer service
  • Operate the kiosk and bar, including cash handling
  • Welcome and assist patrons during events and performances
  • Support venue set-up, pack-down, and room resets
 
 
About You
To be successful in this role, you will bring:
  • Previous customer service, hospitality, events, or theatre experience
  • Strong cash handling and administration skills
  • Confidence using Microsoft Office and booking / venue systems
  • Ability to work evenings, weekends, and flexible casual shifts
  • Current RSA and Working With Children Check, as well as ability to pass a Police Check and Drug & Alcohol test 
 
Benefits
  • Work in a dynamic theatre and live events environment
  • Flexible casual hours across a 7-day roster
  • Opportunity to be part of community arts, performances, and cultural events

 
How to apply
Sound interesting? We would love to hear from you! Click APPLY NOW to upload a copy of your current resume & cover letter, or call Jo Ellerman on 02 6691 9106 for a confidential discussion.


At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
Apply now

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