Abbotsford Location
$50 per hour + super
4-Week Contract (Immediate Start)
We are currently seeking an experienced Senior Revenue Officer to join a local government team on a short-term contract, providing coverage across a busy revenue function.
About the Role:
This role will focus on debt collection and revenue administration, requiring strong attention to detail, confidence in handling sensitive matters, and the ability to work within a regulated environment.
Key Responsibilities
- Manage debt collection activities in line with council policies and procedures
- Maintain accurate data entry and records within revenue systems
- Engage with customers regarding outstanding accounts, including handling challenging conversations professionally
- Interpret and apply relevant regulations and guidelines
- Prepare correspondence and contribute to reporting as required
- Liaise with internal stakeholders and members of the public to resolve queries
- Previous experience in a Revenue Officer / Rates / Collections role, ideally within local government or a government setting
- Strong data entry accuracy and attention to detail
- Confident communicator, able to manage difficult conversations with professionalism
- Ability to interpret policies and apply sound judgement in decision-making
- Experience with P&R TechOne is highly regarded
- Strong organisational skills and ability to work autonomously
Please note: Only shortlisted candidates will be contacted.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
