Sales Consultant – Customer Sales EnergyAustralia | Melbourne
About the Role
As a Sales Consultant, you’ll be a trusted point of contact for new and existing residential customers. You’ll deliver exceptional service while identifying sales opportunities and promoting EnergyAustralia products and services that best suit each customer’s needs. This role suits someone who enjoys consultative selling, thrives in a fast-paced contact centre environment, and is motivated by performance and results.
What You’ll Be Doing
• Responding to inbound sales-driven calls (with some outbound activity and callbacks)
• Proactively upselling and cross-selling EnergyAustralia products and services
• Engaging customers using empathy and active listening
• Tailoring solutions to drive conversion
• Handling objections confidently and promoting value-based outcomes
• Meeting sales and conversion targets
• Using multiple systems to manage customer information
• Ensuring compliance with quality and regulatory standards
• Managing schedules, breaks and call flows
• Participating in coaching and team development What You’ll Bring
• Experience in sales, retail or customer service
• Ability to meet sales KPIs
• Strong communication and rapport-building skills
• Confidence in objection handling
• High attention to detail
• A learning mindset and resilience
• Strong computer skills and CRM experience
Non‑Negotiables for This Role
• Commence Monday 25th May 2026 for a 6-week training block in Melbourne CBD (Monday–Friday)
• Post-training hybrid work model (Thursdays and one additional office day per week)
• No leave planned for the first 3–6 months
• Full-time rotating roster Monday–Friday between, 7am and 9pm
Why Join Us?
• Dynamic Team Culture
• Balance Life and Work through our Flexible Ways of Working
• Competitive salary of $75226 per annum, including leave loading, plus super
• Quarterly Incentive program
• Discounts on your energy bills for you, your friends and family
• Recharge and relax with one extra day of leave each year (we call them recharge days)
• Volunteer days off to help charities make a difference through volunteering
• We offer 20 weeks paid parental leave that’s completely gender-equal
• State-of-the-art office in Melbourne location is only 3–4-minute walk from Southern Cross station in Melbourne CBD.
If you’re ready to ‘ light the way’
towards your next career move, click the 'Apply’ button & complete the online application form.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
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