This is a newly created role, ideal for a self‑starter who enjoys building structure, managing information and supporting a high‑touch client relationship. You will work closely with internal teams to gather data, coordinate activity and deliver clear, accurate reporting to the client.
Key Responsibilities
- Act as the primary day‑to‑day liaison between the business and a major grocery retailer.
- Coordinate ordering, service and installation activity for bakery equipment across multiple sites.
- Collect, consolidate and maintain accurate data relating to service technicians, site visits and works completed.
- Prepare and deliver monthly client reports covering activity, servicing, time on site and compliance requirements.
- Support monitoring of DIFOT performance and follow up outstanding actions or issues.
- Ensure documentation and reporting align with agreed safety, QA and compliance standards.
Experience Required
- Experience in an administrative, coordination or client‑facing role, ideally within operations, services or retail environments.
- Strong reporting and data management capability, with high attention to detail.
- Comfortable acting as a single point of contact for a demanding, high‑engagement client.
- Ability to gather information from multiple internal stakeholders and present it clearly.
- Self‑starter mindset, comfortable helping build processes and reporting frameworks from scratch.
- Background in QA, compliance or structured reporting environments is highly desirable.
Why Apply?
- Newly created role with the opportunity to shape processes and reporting frameworks.
- High‑visibility position supporting a major national grocery customer.
- North Brisbane (Geebung) base with close collaboration across state teams.
- Future exposure to additional retail clients as the program expands.
If you are organised, client‑focused and enjoy turning complex activity into clear reporting, apply now via the Apply button.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
