Customer Service Officer

Customer Service Officer

We are currently seeking an experienced Customer Service Officer to support BASF’s Coatings Business.
This role offers hands-on experience within a globally recognised organisation, supporting order processing, customer enquiries and logistics coordination.
Engaged by Chandler Macleod, one of Australia’s largest employers of casual workers, you will receive structured support and ongoing care throughout your assignment.

Key Responsibilities

• Manage elements of the Order to Cash process
• Confirm orders and resolve customer enquiries
• Liaise with corporate customers regarding logistics and supply chain matters
• Maintain accurate customer records in SAP
• Support process improvement and reporting activities

About You

• Previous customer service or order processing experience
• Strong communication and stakeholder management skills
• High attention to detail and ability to manage competing priorities
• SAP experience highly regarded
• Team-oriented with a proactive mindset

What’s on Offer

• Valuable work experience at a global industry leader
• Supportive and collaborative team environment
• Weekly payroll by Chandler Macleod at competitive rates 
• Immediate start available

If you’re looking for your next customer service opportunity within a known client brand, we’d love to hear from you.


At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.