Location: North Sydney
Work Type: Ongoing Casual Contract - Fulltime hours
An established consumer lending business is seeking a Credit Assessment Officer to support credit operations during a period of growth.
This role focuses on assessing unsecured personal loan applications submitted through a retail partner network. You will review income, bank statements, credit reports and identification, applying sound judgement in line with responsible lending obligations and internal credit policies.
You will work closely with customer service, merchant partners and internal teams to ensure accurate, compliant and timely credit decisions in a high-volume environment.
Key responsibilities include:
- Assess unsecured consumer loan applications in line with NCCP obligations
- Review income, bank statements, ID and credit bureau reports
- Conduct AML and fraud checks
- Liaise with applicants and retail partners to resolve queries
- Recommend approvals, declines or conditional lending outcomes
- Maintain strong turnaround times and data accuracy
- Support debt collection and broader customer service activities
- Experience in credit assessment, underwriting or loan processing
- Understanding of Australian consumer credit regulations
- Strong analytical and documentation review skills
- Comfortable working in fast-paced, volume-driven environments
- Excellent written and verbal communication skills
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
