Location: Honeysuckle
Division: Customer Services
Section: Business Customer Operations
35hr week
Hybrid- 50/50 post training
Hunter Water is looking for a motivated Business Customer Compliance Coordinator to join our team. This role ensures non-residential customer compliance across connection, delivery, discharge, and ongoing management while providing exceptional customer service and technical expertise.
What You’ll Do
- Coordinate and manage compliance activities, inspections, and customer enquiries.
- Ensure regulatory non-compliances are triaged, managed, and closed per Hunter Water policies.
- Support technical solutions for trade waste, backflow, and hydraulics applications.
- Maintain internal systems, documentation, and software tools to deliver timely, professional service.
- Build strong relationships with customers, stakeholders, and industry partners.
- Experience in customer support, inspections, or compliance coordination.
- Strong problem-solving, negotiation, and communication skills.
- Ability to plan, organise, and manage workflow efficiently.
- Proficient in MS Office and other business software, Gentrack Velocity
- Coaching and training experience is highly regarded.
- Knowledge of water utility operations, building services, and hydraulic, plumbing design is a bonus.
- Be part of a team making a real impact on our community.
- Support a culture of trust, inclusion, learning, leading, and wellbeing.
- Labour hire opportunity with the chance to showcase your skills in a fast-paced, rewarding environment.
Apply today and contribute to the delivery of safe, compliant, and sustainable services for our customers.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
