Freedom of Information (FOI) VPS 3 | Temporary Contract| 20 Apr 2026 – 30 Jun 2026
Make an impact. Support transparency. Deliver service.
Join a fast‑paced Freedom of Information (FOI) Team supporting public access to government information under the Freedom of Information Act 1982.
What You’ll Do
- Be first contact for FOI enquiries from the community and stakeholders
- Answer calls confidently and provide clear, professional FOI guidance
- Manage a centralised inbox, triaging and responding to requests
- Pre‑assess FOI applications, checking validity and assisting applicants
- Register and track requests using document management systems
- Coordinate document searches with internal business areas
- Prepare correspondence and maintain accurate records
- Strong customer service and phone‑based communication skills
- Sharp attention to detail and excellent organisational ability
- Confidence handling sensitive enquiries professionally
- Experience in administration, records, or inbox management
- Ability to work autonomously while supporting a team
- Government or FOI experience(highly regarded, not essential)
- Meaningful public service role
- Supportive team environment
- Valuable government experience
- Immediate start – short‑term opportunity
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
