Senior Communications and Engagement Officer

We're seeking a Senior Communications and Engagement Officer to support the delivery of strategic communication and engagement initiatives across a local government authority in Northern Australia.

Location: Townsville City
Salary: $62.32 + super 
Duration: 6 month assignment 


Key Responsibilities

• Develop and implement engagement strategies and plans aligned with the IAP2 framework
• Provide tactical advice and support to internal departments to meet engagement needs
• Identify and manage sensitive issues and recommend appropriate strategies
• Deliver timely, high-quality engagement materials and support cross-functional collaboration
• Foster strong stakeholder relationships to support effective communication and engagement outcomes
• Promote a positive engagement culture across Council

About You

• Tertiary qualifications in Communications or a related field OR at least five years’ experience in a similar role
• IAP2 Certification in Engagement
• Proven ability to deliver communications and engagement campaigns for complex projects
• Strong written, verbal, and interpersonal communication skills
• Experience handling sensitive issues and providing clear, strategic responses
• Ability to prioritise and manage multiple projects within tight timeframes
• Proficiency in Microsoft Office and online engagement tools (e.g., Engagement HQ, Engagement Hub)
• Hold a current “C” class driver’s licence

We are interviewing immediately, so to be considered for this role APPLY NOW.


At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.