Practice Manager

The Opportunity
We’re seeking a dynamic Practice Manager to lead operations at our Newcastle Clinic. You’ll manage a diverse team of 15 staff including Medical Officers, Registered Nurses, Assistants in Nursing, and Client Support Officers. This is a hands-on leadership role responsible for clinical throughput, operational performance, and maintaining a positive workplace culture.

This is a high-priority, urgent role with an immediate start, offering a pathway from casual engagement to permanent employment.

Key Responsibilities

• Lead day-to-day clinic operations and manage multi-site outreach services
  
  
• Ensure optimal patient flow and maximise occasions of service
  
  
• Oversee staff rostering, performance management, and professional development
  
  
• Support retention of Medical Officers through engagement and effective workforce planning
  
  
• Manage budgets, Medicare billing, and operational KPIs
  
  
• Drive continuous improvement, quality, and compliance initiatives
  
  
• Uphold human rights values across all aspects of service delivery
  
  

Essential Criteria

• Proven leadership experience in primary care, community health, or medical practice management
  
  
• Strong people management skills with ability to manage a team of 15 staff
  
  
• Excellent communication, organisational, and problem-solving skills
  
  
• Ability to analyse operational performance and implement improvements
  
  
• Familiarity with Medicare billing, Best Practice/Hot Doc, or similar patient management systems
  
  
• NSW Driver’s License and ability to travel throughout NSW
  
  
• Australian working rights
  
  

Desirable

• Clinical background or experience in sexual/reproductive health
  
  
• Experience managing multi-site operations or NGOs
  
  
• Knowledge of NSQHS Standards, Clinical Governance, and accreditation processes
  
  

Compliance Requirements

• Police Check
  
  
• Working With Children Check
  
  
• Reference Checks
  
  

Why Join Us?

• Make a meaningful impact in reproductive and sexual health services
  
  
• Immediate start in an urgent, high-profile role
  
  
• Casual rate with generous loadings and potential permanent conversion
  
  
• Supportive, values-driven culture with professional development opportunities
  
  

Apply Now
If you are a strong, flexible, people-oriented leader aligned with pro-choice values, submit your CV and cover letter today. Immediate start required.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.