Payroll Operations Officer

Payroll Operations Officer – Shared Services Division
Location:  Clayton, VIC
Employment Type:  Full-Time
Reports To:  Senior Payroll Officer – Payroll Operations
Hybrid working arrangement 

Are you a detail-oriented payroll professional with a passion for accuracy and service excellence? Join our dynamic Shared Services team, where your work will directly impact the financial performance and operational success of our business.
We are seeking a  Payroll Operations Officer  who thrives in a collaborative environment and is committed to delivering timely and accurate payroll services. This role is integral to our payroll operations and involves working closely with internal branches and stakeholders to ensure compliance, efficiency, and exceptional service delivery.

Key Responsibilities:

• Accurate and timely processing of manual and electronic time sheets.
• Deliver payroll reports (predefined and custom) and support audits.
• Provide payroll-related support and advice to branches and stakeholders.
• Ensure compliance with payroll legislation, superannuation requirements, and internal policies.
• Collaborate with Client Setup and other teams to improve system processes and templates.
• Participate in continuous improvement initiatives and process development.

Essential Skills & Experience:

• Proven experience in payroll processing.
• Working knowledge of Astute Payroll software is mandatory.
• Strong understanding of payroll and superannuation legislation.
• Proficiency in Microsoft Office Suite.
• Excellent communication and customer service skills.
• Strong problem-solving abilities and a team-oriented mindset.
• Experience processing casual payroll for the New Zealand job market is desirable.
• Knowledge of FT360 systems is desirable but not mandatory.

Important Application Note:
Only candidates with  Astute Payroll software experience and working knowledge  will be contacted.
Please ensure your  CV clearly outlines your experience with Astute Payroll software  to be considered for shortlisting.

What We Offer:

• A supportive and innovative team environment.
• Opportunities for professional development and career progression.
• A role where your contributions are valued and visible.
• A culture that prioritizes safety, accountability, and continuous improvement.

If you’re ready to make a meaningful impact and grow your career in payroll operations, we’d love to hear from you.

Apply now  and become part of a team that values precision, collaboration, and service excellence.


At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.