Intranet Officers

Job description
About the Client:

Our client is a Government agency tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking for multiple Intranet Officers to join their busy team for a casual 12-months temporary assignment.


About the Role

We are seeking motivated and detail-oriented Intranet Officers (APS5) and Senior Intranet Officers (APS6) to join our client’s Internal Platforms and Channels team. These roles will play an important part in the redevelopment and day-to-day management of the intranet during a significant period of change.
Both levels will support and advise business areas, publish accessible content, and contribute to the optimisation of the Agency’s internal communications platforms.

• The APS5 Equivalent Intranet Officer is primarily responsible for supporting publishing requests, providing guidance on intranet best practice, and assisting with content uplift from the old intranet to the new.
• The APS6 Equivalent Senior Intranet Officer takes on a more strategic role, leading on content analysis, stakeholder engagement, and optimisation initiatives, while also supporting and mentoring team members.

Key Responsibilities
APS5 Intranet Officer:

• Develop and publish intranet content in line with accessibility standards (WCAG 2.1 AA), style guides and plain English principles.
• Support business areas on intranet best practice and accessibility.
• Manage intranet publishing requests through the service desk, including triaging where required.
• Assist with uplifting content and documents from the old intranet to the new, ensuring accessibility compliance.
• Collaborate with Strategic Communications and internal stakeholders to meet business objectives.
• Provide administrative and technical support to the team.

APS6 Senior Intranet Officer (in addition to the above):

• Work closely with business areas to analyse, identify and develop engaging, accessible content for the intranet.
• Ensure intranet decision-making and content aligns with the Agency’s content strategy.
• Build and maintain strong stakeholder relationships, resolving emerging challenges.
• Report on intranet performance and recommend improvements based on data and research.
• Lead contributions to the intranet redevelopment project.
• Provide guidance, support and mentoring to other team members.

About You
To be successful in either role, you will bring:

• Strong written communication skills, with the ability to write in plain English and adapt content for different audiences.
• Knowledge of accessibility standards, digital publishing, and intranet best practices.
• Problem-solving skills with the ability to manage multiple tasks in a fast-paced environment.

At APS6 level, you will also demonstrate:

• The ability to analyse and evaluate content performance, and make strategic recommendations.
• Experience leading projects, initiatives, or team members.
• Strong stakeholder management skills, including the ability to resolve complex issues.

Benefits

• ASAP Start Date pending clearance
• Casual 12-months Temporary Assignment 
• Full-time hours, Monday to Friday
• Equivalent $60.26 per hour + super 
• Equivalent AS5 $55.24 per hour + super
• Multiple locations available:
• Geelong VIC
• Richmond VIC

Email zoe.eagles@chandlermacleod.com

*** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check **


At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion