Information Access Specialist

About the Role

In this role, you will manage the end-to-end processing of formal and informal information access applications in accordance with the Government Information (Public Access) Act 2009. You’ll ensure timely and accurate provision of information to the public, maintain records, and liaise professionally with applicants. The position also involves assisting with subpoenas, NCAT matters, and supporting governance processes.

Key Responsibilities

• Process information access applications and maintain compliance with relevant legislation.
• Research and retrieve hard-copy and electronic records.
• Prepare professional correspondence and maintain accurate statistics.
• Liaise with applicants and internal stakeholders to provide responsive and accurate advice.
• Assist with subpoenas and court-related matters as required.

Essential Criteria

• Qualifications and/or demonstrated experience in access to information services.
• Strong knowledge of relevant legislation, including GIPA Act, Privacy Act, and Copyright Act.
• Highly developed customer service and communication skills.
• Experience with corporate systems such as EDMS and Microsoft Office.
• Ability to meet deadlines and manage multiple priorities.
• Working with Children Check.

Desirable

• Understanding of local government records, including development and building applications.

Why Apply?
This is an excellent opportunity to contribute to governance and transparency while working in a collaborative environment. If you have a keen eye for detail and a commitment to delivering exceptional service, we’d love to hear from you.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion