Hire Desk Coordinator

We are looking for an experienced Hire Desk Coordinator to manage the full lifecycle of equipment hire operations, from customer bookings and dispatch to invoicing and returns. This is a full-time, Monday to Friday role offering stability, team support, and a chance to make a real impact in a well-established hire business.
To succeed in this role, experience in the equipment hire, plant hire, or rental industry is essential.

Key Responsibilities:

• Manage daily hire desk operations, including quotes, bookings, contracts, and returns
• Coordinate dispatch, logistics, and transport scheduling
• Process invoices, hire agreements, and end-of-month billing
• Maintain accurate records of all equipment movements and inspections
• Use and support the team in hire management systems(e.g. MSC or similar)
• Work closely with Sales, Warehouse, and Transport teams to ensure smooth operations
• Provide excellent customer service, responding to rental enquiries and availability checks
• Ensure all operational processes meet compliance and documentation standards

About You:

• Previous experience in equipment hire, plant hire, or rental coordination is required
• Strong understanding of dispatch, logistics, and hire documentation
• Excellent organisational and time management skills
• Proficient with hire desk systems or asset tracking software
• Strong communication skills and a customer-first attitude
• Ability to work independently while collaborating across departments

What We Offer:

• Permanent, full-time position in Maddington
• Monday to Friday role – no weekend work
• Competitive salary with career development potential
• Supportive, close-knit team and a well-established brand in the hire industry

Apply now to take ownership of the hire desk and help drive operational excellence in equipment rental.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.