Digital Business Analyst

Are you passionate about enhancing digital customer experiences and driving value through innovative digital solutions? Join a dynamic and forward-thinking Digital Product team in the heart of Melbourne CBD, where your expertise will help shape the future of digital engagement. Our client AGL are seeking an experienced Digital Business Analyst to join them on a contract for six months in a hybrid working environment.

About the Role

As a Digital Business Analyst, you’ll play a pivotal role in delivering initiatives that elevate digital customer experience. Working across multiple business domains and technical platforms, you’ll take end-to-end accountability for analysis activities from inception to delivery.

Key Responsibilities

• Collaborate with stakeholders to define initiative objectives and requirements
• Break down requirements into features, epics, and user stories with clear business rules
• Support Product Owners in shaping initiatives, identifying MVPs, and managing dependencies
• Facilitate agile ceremonies including backlog refinement, estimation, and sprint planning
• Write user stories and acceptance criteria, and support developers and testers during execution
• Maintain comprehensive documentation and contribute to continuous improvement of BA practices

What You’ll Bring

• Proven experience delivering digital initiatives in agile environments
• Strong skills in technical requirement elicitation, especially for API development
• Scaled Agile Framework (SAFe) accreditation
• Proficiency with Atlassian tools (JIRA, Confluence)
• Familiarity with web development practices and API management platforms (Azure, AWS, Swagger, Postman)
• Experience with Adobe Experience Manager, Marketing Cloud, Target, and Analytics
• Prior experience in the energy sector

To submit your CV please click APPLY NOW and follow the prompts.


At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.