Customer Service Representative

Job Title: Customer Service Representative
Location:  Kurri Kurri (onsite)
Contract Duration:  12 months (maternity leave cover)
Hours:  Full-time, 9am–5pm
Start Date:  Mid-August to early September

Our client is seeking a proactive and detail-oriented Customer Service Representative to join their team. This role is ideal for someone with administrative, account coordination, or SAP experience who thrives in a fast-paced environment and enjoys working with customers.

Key Responsibilities:

• Manage a portfolio of large corporate clients, overseeing the full Order to Cash process
• Handle high-volume order entry and invoicing with accuracy and efficiency
• Engage with clients via phone to process orders and ensure service excellence
• Collaborate with internal teams including Supply Chain, Credit, and Customer Service

What We’re Looking For:

• Experience in administration, customer service, or account coordination
• Strong multitasking skills and ability to manage competing priorities
• High attention to detail and accuracy
• SAP experience is advantageous but not essential

This is a fantastic opportunity to step into a dynamic, customer-focused role with a well-regarded organisation.

Apply online!

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion