Customer Service Representative

Customer Service Provider

Location:  Parramatta (Hybrid after training)
Rate:  $35/hr + Super
Type:  5-month assignment (potential to extend)

About the Role

Chandler Macleod is seeking an experienced  Customer Service Provider  to join a leading organization in the energy sector. This is an exciting opportunity to work in a dynamic, fast-paced environment where you’ll play a key role in delivering exceptional service to customers.

Key Responsibilities

• Handle inbound and outbound calls within agreed service guidelines.
• Achieve KPIs and maintain service standards.
• Communicate professionally and empathetically with customers and internal teams.
• Build strong relationships with customers, peers, and managers.
• Perform related duties as assigned by the team leader.

What We’re Looking For

• Strong verbal and written communication skills.
• High attention to detail and data accuracy.
• Ability to work collaboratively in a team environment.
• Computer literacy and adaptability to new systems.
• Flexibility to work on a  24/7 rotating roster  (typical hours: 6am–10pm; occasional night cover).

Additional Details

• Inbound calls:  Approx. 30–50 per day (6 on night shift).
• Outbound calls:  Minimal.
• Hours:  8-hour shifts.
• Hybrid work:  Available after training.

How to Apply
Send your resume to  ashish.bhetwal@chandlermacleod.com  or click the  Apply Now  button.