Customer Service Advisor

Are you passionate about delivering exceptional service and building meaningful client relationships? We are seeking a dedicated and enthusiastic Customer Service Advisor to join the team based in Brisbane CBD.

In this vital role, you'll be the primary point of contact for our valued clients, ensuring their needs are met with professionalism, patience, and proactive solutions. If you thrive on problem-solving, possess excellent communication skills, and enjoy working in a collaborative environment, this opportunity is perfect for you to make a difference and grow your career.

Required Skills:

• Exceptional verbal and written communication skills
• Strong interpersonal and relationship management abilities
• Proven ability to handle multiple client accounts simultaneously
• Excellent organizational skills and attention to detail
• Proficiency in CRM software and other support tools
• Ability to manage and prioritise workload effectively
• Problem-solving mindset with a proactive approach to issue resolution
• High level of professionalism and positive attitude

Preferred Education and Experience:

• Degree-educated (e.g. Bachelor's degree or equivalent)
• At least 2 years of experience in customer service or relationship management roles
• Previous experience working with CRM systems and managing multiple client relationships

Other Requirements:

• Ability to work in a professional manner
• A genuine enthusiasm for helping customers and improving service processes

Take the next step in your career by joining a supportive team that values your skills and ideas. If you're ready to provide outstanding client support and thrive in a fast-paced environment, we encourage you to apply now.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.