Contact Centre Operator

Job Opportunity: Call/Contact Centre Operator Location:  Queanbeyan
Contract Duration:  Approximately 4 months (Now until January 2026)
Hours:

• Monday to Friday: 8:30am – 5:00pm
• Saturday: 8:30am – 12:30pm
• 35 hours/week (excluding public holidays)

About the Role
We are seeking enthusiastic and customer-focused individuals to join a dynamic contact centre team in Queanbeyan. This is a great opportunity to gain experience in a government-related environment, providing high-quality support to the public.

Training & Support
Successful candidates will complete a virtual training program designed to prepare them for the role. Once training is complete, on-site support will be provided by experienced colleagues and managers.

What We’re Looking For

Experience:

• 2–3 years in customer service (call centre, administration, or retail)
• Previous government experience is a plus but not essential
• Office environment experience preferred

Skills:

• Excellent written and verbal communication
• Intermediate computer proficiency including typing, mouse/monitor use, and strong email etiquette
• Proficient in Microsoft Outlook and Teams
• Technically savvy with the ability to learn new systems quickly

Availability
Candidates must be available to work Monday to Saturday, excluding public holidays.

Apply Now
If you’re ready to bring your customer service skills to a supportive and professional team, we’d love to hear from you.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.  You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.