Compliance Officer

Compliance Officer
Contract: 3-Month Assignment (Possible Extension)
Rate:$48.12 per hour + Super
Location: Bowen Hills-Based | Possible Hybrid Arrangement

We are seeking multiple detail-oriented Compliance Officers to join a fast-paced operations team. This 3-month contract offers the potential for extension and provides an opportunity to contribute to meaningful work that supports safe, high-quality aged care services.

Role Overview
As a Compliance Officer, you will play a vital role in ensuring suppliers meet required standards for delivering government-funded care services. You’ll verify documentation, maintain accurate records, and support suppliers to meet their obligations. This role suits someone who thrives on organisation, precision, and problem-solving.

Key Responsibilities

• Conduct compliance checks on supplier documentation, credentials, and registrations
• Maintain accurate and up-to-date compliance records to support payment processes
• Communicate with suppliers to collect documentation and provide guidance on requirements
• Build positive supplier relationships to support ongoing compliance
• Collaborate with internal teams, including Business Development and Quality, to resolve issues
• Assist with incident and complaint investigations, gathering information and supporting corrective actions
• Contribute to continuous improvement of compliance workflows and processes
• Use technology and AI tools to support efficiency, reporting, and data management

• Experience in administration, compliance, or customer service with strong document management skills
• High attention to detail and accuracy in data entry and record-keeping
• Excellent organisational and time-management abilities
• Clear, professional communication skills across phone, email, and online meetings
• Proficiency with Microsoft 365; CRM experience (Zoho advantageous)
• Ability to work collaboratively with internal teams and external suppliers
• Willingness to use AI tools to streamline workflows and reporting
• Knowledge of aged care, Home Care Packages, or NDIS (helpful but not essential)

• Bowen Hills office with option for hybrid work
• Casual assignment with potential to transition to permanent based on performance
• Full Australian work rights required
• Background checks may form part of the onboarding process