Clinicians- Client Assist (CACC) - Social Worker

About the company:

Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Reporting to the Assistant Director, you will work with a professional team who are all dedicated to making a different in the lives of their clients.


About the role:

The successful candidate will deliver critical mental health support to clients, assess their needs, develop tailored intervention plans, and contribute to a team focused on improving outcomes for veterans. Your role will involve collaborating with multidisciplinary teams, maintaining detailed documentation, and ensuring compliance with departmental standards. This position offers a rewarding chance to impact lives positively while expanding your professional experience in a supportive, mission-driven setting.
 

• Support regional teams by reviewing and allocating clients for counselling services, ensuring they are suitable for both initial and ongoing support in line with service guidelines.
• Make sure all work follows clinical policies and that the correct forms and templates are used (such as intake, risk assessment, and care planning documents).
• Provide quality counselling and support services, including risk assessment, referrals, individual, couple, and family sessions, and case management, to help clients achieve their goals.
• Keep accurate and confidential client records, including session notes, care plans, risk assessments, and other updates in the client management system.
• Take part in professional development and clinical supervision to maintain your professional registration.
• Follow all relevant laws, ethical standards, and policies related to client care.
• Meet regularly with your manager and other clinicians to discuss client progress and care plans.
• Work with clients’ families and other treatment providers to make sure care is well-coordinated.
• Contribute to a safe, supportive, and professional work environment that aligns with organisational values and goals.

• You will have current registration with the Australian Health Practitioners Registration Agency (AHPRA) or Australian Association of Social Workers (AASW)
• You will have Working with Children (WWC) and/or Vulnerable People Checks/Clearance (Blue Card) ideally, or have it granted before commencing the role
• You will have experience in a similar clinical role
• You will have extensive case management experience
• You will be passionate about clinical psychology and social work to support mental health initiatives
• You will have excellent interpersonal skills with competence in the provision of trauma informed, holistic, client centered intake, assessment and brief intervention with vulnerable clients
• You will have experience providing support and intervention over the telephone for clients presenting a high risk of suicidality and apply appropriate assessment and safety planning
• You will have ability to complete clinically appropriate intake assessment and documentation with formulated risk assessments which are tailored, appropriate, and actioned in accordance with presenting risk
• Clinicians work in a rostered environment across between 7 am and 7pm on business days within a hybrid work from office/home model providing over the phone clinical services for Australian veterans and their families.

• Casual temp contract to start ASAP (pending federal police clearance)
• Long term temporary contract for 12 months
• $65 to $73 per hour plus super
• Full time role Monday to Friday
• Brisbane and Melbourne Locations