Clinical Intake & Allocations - Social Worker

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Location
Melbourne, Victoria
Category
Health
Salary
Posted
02-Sep-2025
Work type
Casual/Temp
Contact
Claudia Leiva
Reference
175669-2

About the company:
Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Our client is looking for an experienced mental health clinician, with strong administration, coordination and time management skills to join a busy intake team, dealing with allocations of workflow and coordination of appointments and mental health care.
 
About the role:

  • Collaboratively manage, and have daily oversight of the regional allocations queue
  • Review of intake assessments.
  • Matching clients to appropriate clinicians
  • Escalating and prioritising clients as required
  • Contacting clients on the waiting list when required.
  • Conduct intake assessments to inform suitability for various forms of counselling, and therapy
  • Conduct counselling intake assessment for internal referrals as required
  • Maintain a small clinical workload of clients as required
  • Participate in community development and service promotion activities, as required.
  • Participate in program evaluation, research activities, and project management as required
 
About you:
  • You will have previous experience working in a mental health or counselling environment, and have had exposure to trauma informed and client centred intake and assessment
  • You will have ability to complete clinically appropriate intake assessment, document and escalate according to risk.
  • You will have high level of written and verbal communication skills; and the ability to communicate at all levels
  • You will have excellent time management and coordination skills, and the ability to work in a fast-paced environment, where needs and requirements can change very quickly.
  • You will have strong administration, coordination and IT skills, and the ability to document and record accordingly.
  • You will have a passion for clinical psychology and social work to support mental health initiatives.
 
Mandatory Education Requirements for the role:
  • EITHER Degree Qualified + Current registration with the Australian Health Practitioners Registration Agency (AHPRA) 
  • OR Social Work Degree + Current membership with Australian Association of Social Workers (AASW) 
  • OR Masters Counselling Qualification + PACFA Registration as a Clinical Counsellor 
  • OR Masters Counselling Qualification + ACA at Level 3 or Level 4
  • You will have Working with Children (WWC) and/or Vulnerable People Checks/Clearance ideally, or have it granted before commencing the role.
 
Benefits:
  • ASAP start pending Federal Police Check
  • 12-month temporary casual assignment with potential extension
  • Monday to Friday, 7.5 hours per day, generally worked between the hours of 8am and 6pm
  • Melbourne CBD location + hybrid working from home
  • $65 per hour + super
 
How to apply:
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
 
 
*** Please note the successful candidate for the role must hold Australian Citizenship ***
 
Please click ‘APPLY” to upload your details and resume to be considered for this role.
 
If you have any queries in relation to the role, please email Claudia.leiva@chandlermacleod.com
 

Apply now

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