Client Service Officer - Estate Planning and Administration

Client Service Officer – NSW Government | Newcastle $46.36 per hour + super | 4-month contract | Immediate start | Onsite
About the Role
Join a NSW Government team within to deliver high-quality customer service and manage estate and trust administration.
You’ll progress a caseload of ~50 matters, communicating proactively with beneficiaries and stakeholders, and ensuring timely outcomes.

What You’ll Do

• Manage and progress estate or trust administration matters
• Communicate efficiently and empathetically with customers
• Deliver consistent, reliable, and professional service
• Work collaboratively in a team-focused environment
• Identify and solve issues using investigative and analytical skills

What We’re Looking For

• Strong time management and multitasking ability
• Self-motivated, accountable, and eager to learn
• Excellent interpersonal, customer service, and communication skills
• Collaborative team player
• Experience in legal or financial sectors is a plus but not essential

Location & Hours

• Newcastle CBD –
• 9:00am – 5:00pm (1-hour lunch)
• Fully onsite – no hybrid arrangements

If you’re organised, proactive, and thrive on delivering great service, apply now!