Change Lead

Change Lead
UKG PRO WFM Implementation

Daily Rate:$800
Hours: 7.6 hours per day / 38 hours per week
Contract: ASAP – 28 Feb 2026
Location: Hybrid (2–3 days onsite)

A major public sector organisation is seeking an experienced Change Lead to support the implementation of a new UKG PRO Workforce Management (WFM) system. This program will modernise timekeeping, streamline leave management and uplift workforce operations across a large, multi-disciplinary workforce.
Working closely with project teams, leaders and stakeholders, the Change Lead will deliver structured change activities to ensure smooth transition, strong engagement and long-term adoption of new ways of working.

About the Role
In this role you will manage end-to-end change delivery, guided by an established Change Centre of Excellence and Change Delivery Framework. Your focus will be on stakeholder engagement, communications, training, readiness, adoption measurement and embedding behavioural change.

Key Responsibilities Change Engagement & Stakeholder Support

• Facilitate engagement activities supporting system, process and behavioural change
• Apply change tools, templates and metrics to drive adoption
• Support effective change sponsorship and advocacy
• Lead pulse checks, readiness assessments and user feedback loops
• Guide end users through the transition to new ways of working

Change Analysis & Implementation

• Apply and refine the organisation’s change framework
• Align change activities with project objectives
• Develop dashboards, insights and reports to track adoption

Communications

• Create clear, engaging communications, presentations and visuals
• Maintain positive momentum through regular updates and insights
• Highlight key achievements to reinforce adoption

Training & Capability

• Conduct learning needs analysis
• Co-design and support delivery of activity-based learning
• Track training sessions, attendance and proficiency
• Report on learning outcomes and skill application

Quality, Safety & Continuous Improvement

• Adhere to organisational safety and compliance requirements
• Support continuous improvement of change processes
• Escalate risks and maintain a safe working environment

Key Selection Criteria

• Change management experience in complex environments (health/public sector preferred)
• Strong stakeholder engagement and relationship-building skills
• Positive, can-do attitude with a collaborative approach
• Demonstrated initiative, enthusiasm and ability to work independently
• Proven experience delivering end-to-end change for system or transformation programs
• Strong communication, facilitation and reporting abilities
• High proficiency with MS Office, Teams, SharePoint, Miro, Confluence etc.

Qualifications Essential

• Certification in PROSCI, CCMP, APMG, CMI or similar
• Relevant tertiary qualifications (change, psychology, OD, management, HR etc.)
• Experience supporting multi-disciplinary teams through change

Desirable

• Experience in government, healthcare or complex service organisations
• Exposure to Human Centred Design, Agile or Behavioural Change approaches

How to Apply
Please submit your CV and a brief cover letter outlining your relevant change experience and suitability for this role.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.