APS 5 Records Management Officer

Chandler Macleod is seeking a dedicated Records Management Officer to support the efficient operation of our client based in Canberra for a full time 6 month contact with further potential extension. This pivotal role offers an exciting opportunity to contribute to transparent and effective water governance through expert records management and administration. If you thrive in a fast-paced setting and have a keen eye for detail, this is your chance to make a meaningful impact.

What You'll Do:

• Manage day-to-day records management operations in line with defined procedures, supporting the commitment to accurate and accessible information.
• Provide expert advice on records management processes to staff members, ensuring adherence to policies and best practices.
• Assist in reviewing and updating records management processes and manuals to align with evolving standards.
• Support audits, compliance reviews, and reporting requirements, contributing to continuous improvement in records and information governance.
• Implement and support the migration of records from Content Manager to SharePoint, ensuring smooth transition and compliance with department-wide instructions.
• Coordinate, process, and manage FOI requests, including preparing documents for decision-makers and ensuring statutory timeframes and legal obligations are met.
• Draft formal decision letters, internal and external correspondence, and compile statistical reports.
• Collaborate with Legal Services and other internal teams to support FOI and data management activities.
• Assist with internal and external review processes, complaint handling, and uphold governance standards to improve FOI practices.
• Perform additional duties as required within your skill level to support the Operations Branch.

Required Skills:

• Strong knowledge of records management principles, frameworks, and classification schemes.
• Experience supporting document management systems, preferably Content Manager and SharePoint.
• Proven ability to assist with FOI processes, including document review, drafting correspondence, and managing statutory compliance.
• Excellent communication skills with the ability to advise, liaise, and collaborate effectively across teams.
• Attention to detail and strong organizational skills to support compliance and audit requirements.
• Ability to interpret and implement policies and procedures independently.

Nice to Have Skills:

• Knowledge of government recordkeeping standards and APS-specific classifications.
• Experience with content migration projects or related IT system support.
• Familiarity with legal and statutory frameworks related to FOI and information management.
• Previous experience working within a government or public sector environment.

Preferred Education and Experience:

• Australian Government or equivalent experience in records management or administrative support roles.
• A relevant qualification in Records Management, Information Management, or a related field.
• Previous experience working on FOI processes and compliance.

Other Requirements:

• Must be eligible for baseline security clearance or ability to obtain it.
• Ability to work in Canberra, with potential flexibility; travel is not anticipated.
• Commitment to confidentiality and adherence to government protocols.

If you suit the above criteria and are interested in the role please APPLY now - Leanne Porter   

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.