AO3 Business Support Officer

Business Support Officer (AO3)
Location: Brisbane CBD
Employment Type: Full-time, to 30 June 2025
Salary:$51.12 / hour + super
Client: Queensland Government

About the Role
We are seeking a highly organised and motivated AO3 Business Support Officer to provide comprehensive administrative, operational and digital support to a Queensland Government business unit. The successful candidate will contribute to the efficient delivery of services by supporting day-to-day operations, assisting with digital initiatives, and enabling effective communication and coordination across the team.

Key Responsibilities
The Business Support Officer will:

• Provide accurate, timely and high-quality administrative support, including general team assistance, asset management, budget tracking, meeting coordination, note-taking, word processing, database administration, email and calendar management, electronic document management and preparation of documentation.
• Support digital project activities by updating the Partners’ eHub, distributing e-newsletters, assisting with webinar delivery and undertaking other digital support tasks.
• Co-ordinate team and stakeholder meetings, prepare agendas, and record and distribute minutes as required.
• Compile written documents and reports, maintain spreadsheets and registers, and provide information and data in a timely and accurate manner.
• Respond promptly to information requests and escalate or relay relevant updates to the Senior Leadership Team when appropriate.
• Prioritise and manage workload effectively, work autonomously, maintain confidentiality, meet deadlines and demonstrate initiative to support seamless team operations.
• Communicate clearly and professionally, exhibiting cultural awareness, sensitivity, diplomacy and discretion when engaging with staff and external stakeholders.
• Participate in the development, implementation and continuous improvement of internal systems, processes and work practices.
• Undertake additional duties as required to support the operational needs of the business unit.

What We Are Looking For
Selection of the preferred candidate will be based on:

• Assessment of eligibility and demonstrated capability to meet AO3 role requirements, including the quality and effectiveness of performance in previous positions.
• Consideration of the candidate’s capacity to contribute positively to the department and uphold its commitment to equity, diversity, respect and inclusion.

Why Join This Government Team?
This role offers the opportunity to support a high-performing Queensland Government unit, contribute to meaningful public sector outcomes, and be part of a collaborative, professional and inclusive environment.


At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.