Admin / Receptionist

About the company

Government agency tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking for three (3) Admin / Receptionists across Queensland locations to join their busy team for a temporary assignment until December 2026.


About the role

As an Admin / Receptionist, you will be providing counter/reception support for the local office including enquiries in the self-help kiosks and online support. In addition, your key duties are as follow:

• Manage and resolve matters by actioning planning tasks
• Resolve customer enquiries, provide information and/or referring customers to appropriate government or community services.
• Manage the team shared email inbox, appointments and telephone enquiries. 
• Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for participants. 
• Undertake research and investigation activities and prepare associated reports and correspondence. 
• Undertake a range of data entry activities and ensure follow up is completed.  
• Receive and record complaints and other feedback 

About you

To be successful in this role, you must have:

• Previous experience in an Administration, Reception, or similar role
• Background working with people with disability is highly desirable
• Intermediate to advanced proficiency in using MS Office Suite
• Excellent stakeholder management and customer service skills
• Ability to handle multiple tasks with competing priorities
• High attention to detail 

Benefits

• Casual temporary assignment until December 2026
• ASAP start date pending clearances
• Full-time hours, Monday to Friday
• $37.36 per hour + super
• Multiple locations available:
  • Mt Gravatt, QLD
  • Mackay, QLD
  • Rockhampton, QLD

*** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check ***


At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion