Service Coordinator

Join a Leading Plumbing Maintenance Company | Service Coordinator
📍Surry Hills | 🕒 3 months with potential long term extension | 🛠️ Plumbing & Maintenance Sector

Are you a confident multitasker with a passion for coordination, systems, and customer service?

Our client is a f ast-growing plumbing maintenance company with over 20 years of industry experience, proudly partnering with strata management and real estate agencies across Sydney. Known for our prompt, reliable service and strong client relationships, we’re expanding and looking for a highly organised and proactive Service Coordinator to join our dynamic team.

About the Role: You’ll be at the forefront of their operations, responsible for ensuring jobs run smoothly from booking to completion, your day will involve:

• Managing day-to-day scheduling of technicians and subcontractors
  
  
• Logging, tracking, and coordinating jobs using SimPRO job management software
  
  
• Liaising with clients, suppliers, and internal teams to ensure prompt and professional service
  
  
• Overseeing work orders and ensuring jobs are completed and followed up
  
  
• Maintaining service reports, compliance documentation, and technician notes
  
  
• Processing and managing quotes, updating job statuses, and closing off completed work
  
  
• Generating and analysing operational and financial reports via SimPRO
  
  
• Supporting accurate and timely invoicing through MYOB
  
  
• Working closely with internal and external stakeholders to meet deadlines and exceed expectations
  
  
• Assisting with continuous improvement initiatives to streamline operations
   
  
  

We’re looking for someone who thrives in a fast-paced environment and can keep everything running like clockwork. A candidate who is proficient in MYOB, Excel and SimPRO, with a high level of attention to detail and strong coordination and management abilities!
 

Why Join? Our client offers a tight knit and supportive team who work in a professional and friendly environment, this position opens the door for you to gain exposure to a wide variety of work across the strata and property management space, and you will be able to help shape and process improvements as the company grows. 

If you have any questions at all, please email me at talia.moussa@chandlermacleod.com