Senior Business Analyst

As one of Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 60 years, Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an experienced Senior Business Analyst (EL1 Equivalent)

Senior Business Analyst (EL1 Equivalent)
Experience Level: Senior - EL1 Equivalent
Location: Canberra, ACT
Working Arrangements: Hybrid
Security Clearance: Baseline
Maximum Hours: 40 hours per week

About the Role

Join the Risk Data & Insight System (RDIS) Branch to deliver critical business analysis for sensitive and operational capabilities. As a Senior Business Analyst, you will drive strategic planning, business process improvement, and stakeholder engagement to support complex projects.

Key Responsibilities

• Conduct strategic planning, gap analysis, and solution blueprint development for visualisation capabilities.
• Lead business modelling, process improvement, and requirements definition for complex initiatives.
• Facilitate workshops to extract and document business requirements and processes.
• Engage stakeholders to prioritise requirements and resolve conflicts.
• Produce deliverables including Business Specifications, Functional Specifications, Use Case Models, and Risk Management Plans.
• Transfer skills and knowledge to departmental staff, ensuring compliance with recordkeeping policies.

Essential Criteria

• Business Modelling (Level 4): Conduct advanced modelling for significant change programs, selecting appropriate techniques and communicating results to senior managers.
• Business Process Improvement (Level 5): Analyse and design processes to improve efficiency, leveraging new technologies and automation.
• Business Situation Analysis (Level 5): Manage complex analysis with ambiguity, engaging stakeholders and advising on approaches.
• Consultancy (Level 5): Deliver analysis, recommend options, and address client needs through stakeholder collaboration.
• Feasibility Assessment (Level 4): Identify and assess options, supporting business case preparation with cost/benefit and risk analysis.
• Requirements Definition and Management (Level 5): Lead scoping, prioritisation, and stakeholder negotiations for large initiatives.

Desirable Criteria

• Minimum 5 consecutive years as a Senior Business Analyst.
• Stakeholder Relationship Management (Level 5): Facilitate communication and decision-making with stakeholder groups.
• User Experience Analysis (Level 4): Develop user stories and resolve conflicting user requirements.

Working Arrangements

• Full-time on-site work in Canberra for the first 3 months or until familiar with the department’s landscape.
• Hybrid arrangements (minimum 2 days on-site per week) may be considered afterward, subject to approval.
• Remote work costs (e.g., travel, accommodation) are the contractor’s responsibility.

How to Apply
Submit your resume and responses to each essential and desirable criterion (max 3000 characters per criterion). “Apply for this job.”
Alternatively, you can call Neville Smith on 02 6268 9916 / 0402 202 721 or email Neville.smith@chandlermacleod.com for a confidential discussion.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.