Senior Advisor Quality and Compliance

About the Role

We are seeking an experienced and strategic Senior Advisor – Quality and Compliance to lead the continuous improvement and implementation of quality and compliance systems, policies, and processes across the organisation. This role plays a key part in ensuring all frameworks remain contemporary, fit for purpose, and aligned with business goals

Acting as a trusted advisor, the Senior Advisor will collaborate closely with senior leaders, operational teams, and stakeholders to embed a culture of quality, risk awareness, and compliance excellence throughout the organisation.

Key Responsibilities

• Lead the development and continuous improvement of quality systems and internal controls across the Port
• Plan and coordinate ISO 9001 Quality Audits and ensure timely completion of related follow-up actions
• Identify and resolve deficiencies in policies and procedures, supporting the creation and enhancement of associated documentation
• Engage with internal teams and external port users to resolve process non-conformance and improve operational performance
• Maintain and manage the end-to-end operating model, ensuring clarity in roles and responsibilities
• Facilitate structured problem-solving initiatives for significant quality-related issues.
• Support the delivery and enhancement of the Enterprise Risk Management (ERM) framework and systems
• Champion and promote ERM policies and procedures throughout the organisation.
• Lead the implementation and execution of a controls compliance program, including facilitating ‘Line 2’ reviews
• Maintain the register of Significant Legislative Obligations and integrate compliance into operational processes
• Develop reports, dashboards, and documentation for the Board, Audit and Risk Committee, and Executive Leadership Team
• Build effective relationships across the business to foster a strong culture of quality, compliance, and risk management

About You

To be successful in this role, you will bring:

• A tertiary qualification in Business, Commerce, Engineering, Risk Management or a related discipline
• Over 10 years’ experience in developing and implementing quality and compliance frameworks
• A strong understanding of quality and compliance standards (e.g., ISO 9001, ISO 19600:2015)
• Demonstrated ability to lead strategic quality initiatives in complex operational environments
• High-level organisational, planning, influencing, and problem-solving capabilities
• Commercial acumen and a strategic mindset, with the ability to align quality and risk initiatives to business objectives
• Excellent communication and interpersonal skills with experience consulting across all organisational level
• Proven ability to prepare high-quality reports and communicate insights to senior stakeholders
• A keen attention to detail and a proactive, solutions-oriented approach

Desirable Criteria

• Previous experience within the maritime industry, preferably in a Port environment
• Familiarity with control compliance frameworks, CGR Foundation application, and LexisNexis platform

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.