Admin Support

Job Title: Administration Support Officer
Location: Ballarat, Vic
Employment Type: Casual/Part-time/Shift work (average of 28 hours per week)
Pay Rate:  $58 per hour + super
Roster: 3 on 3 off or 4 on 4 off, including weekends, public holidays, and potential night shifts (shifts start from 6:30am–3pm)

About the Role:
Seeking an experienced Administration Support Officer to join a fast-paced dynamic team in Ballarat.
In this role, you’ll provide high-level administrative support within a fast-paced environment that requires multitasking, clear judgement, and a steady hand under pressure.

Key Responsibilities:

• Deliver high-quality administrative support, maintaining confidentiality and sensitivity in all tasks.
• Develop and maintain office and administrative systems to ensure smooth operations.
• Utilise your expertise in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) to deliver accurate and efficient work.
• Prioritise tasks, remain calm under pressure, and work as a collaborative team member.
• Handle stressful and challenging situations with professionalism and precision.
• Demonstrate strong decision-making, attention to detail, and thoroughness in all tasks.
• Work rotating shifts of varying or fixed duration, including early mornings, afternoons, and nights.

• Significant experience in high-level administrative support roles.
• Demonstrated experience in dynamic, fast-paced environments (call centre or emergency services experience highly desirable).
• Confident with multitasking, prioritising tasks, and providing exceptional customer service.
• Ability to stay calm under pressure and make informed decisions quickly.
• Call centre experience in high volume or emergency services would be highly desirably.