HR Consulting for Business and Call Centre

Supporting your business success

Chandler Macleod’s Business Support & Call Centre team has the expertise, networks and understanding to deliver support staff to a wide range of organisations, where and when you need them. We partner with our clients to help find the most suitable candidate for your business. With a comprehensive recruitment process, we never sacrifice quality for quantity.

We understand for employees to be as effective and productive as possible, they must have the right combination of skills, experience and behavioural fit for the job and the organisation. We employ a range of leading edge appraisal tools and methodologies to ensure that the candidates we put forward are BestFit™ candidates. Our objective is always to find the candidate who is the best fit, not just for the position, but also for your organisational culture, management style and team environment.

We recruit a range of specialisations:

  • Administrators
  • Customer Service Representatives
  • Data Entry & Word Processing Specialists
  • Office Managers
  • PAs / EAs and Secretaries
  • Call Centre Operators 
  • Business Support Specialists
  • Receptionists
  • Telemarketers

What sets Chandler Macleod Group apart from other Recruitment Companies?

Chandler Macleod understands the business-critical importance of contact and call centres and the need for quality candidates. Our specialist team is well established in this space and is well positioned to respond to your operational needs quick and efficiently.

Our exclusive Brekkie Temps™ service is designed to ensure you have access to our highly skilled temporary staff when you need to urgently and quickly fill last minute requirements. We can provide the extra support you need in a timely and efficient manner, with most of our temps available to CBD based customers within 20 minutes, and at most other locations within the hour. 

We offer a diverse range of services which include temporary, contract and permanent staffing, psychometric assessment, HR consulting, outsourcing, managed workforces and payroll/HR Technology. Through our group of companies (Chandler Macleod, Aurion, AHS and Vivir), we provide an end to end human resources and recruitment solutions that focuses on planning, sourcing, assessing, developing and managing Talent.

The right fit through the right understanding

We employ a range of leading edge appraisal tools and methodologies to ensure that the candidates we put forward are BestFit™ candidates, both from a technical and a behavioural standpoint.

Our objective is always to find the candidate who is the BestFit™, not just for the position, but also for your organisational culture, management style and team environment. This effectively maximises engagement and productivity while decreasing costs associated with turnover, addressing an issue which is all too common in many contact centre environments.

Client Resources​

Access our white paperslatest news and blog articles that cover the latest topics in HR.

Read our bi-annual Business Support Employment Market Update for insight on job market conditions, permanent and contract pay rates and employment trends.

We also produce a diverse range of Skills Profiles for a diverse range of occupations containing the latest market conditions, trends and forecasts. Read ones available for Business Support and Call Centre roles:

 

CONTACT US

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Skills Profile

Chandler Macleod’s Skills Profiles provide job seekers with job market information, trends, forecasts, salary data and top hiring criteria for different occupations and sectors.

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